How To Build Trust With Caregivers Without Just Having Blind Faith — Lance A. Slatton

How To Build Trust With Caregivers Without Just Having Blind Faith — Lance A. Slatton


 
Lance A. Slatton, senior case manager, influencer, and the mind behind “All Home Care Matters,” joins David Knack to discuss his journey from aspiring medical professional to building Michigan’s top-rated home care provider. Lance shares how personal caregiving experiences led him to start his own home care agency and podcast, creating a platform to educate and empower families navigating care challenges.

In this episode, Lance dives into lessons learned from his biggest mistakes, the importance of honesty and trust in building strong caregiver relationships, and how tailored appreciation efforts can cultivate loyalty and retention in a competitive industry. His stories highlight the profound impact of home care on families and how this underappreciated field is shaping healthcare.

Lesson Takeaways:
1. Building trust and loyalty starts with genuine appreciation and treating caregivers as integral members of the team.
2. Educate communities on the full spectrum of home care services to overcome misconceptions.
3. Mistakes, such as misplaced trust, are opportunities for growth if lessons are applied.
4. Personalized recognition and tailored gestures of gratitude go a long way in fostering long-term caregiver satisfaction.
5. Home care plays an essential yet often under-recognized role in the healthcare ecosystem.

Share the Post:

Articles from Lance

I'd Love To Hear From You

Contact Lance A. Slatton

Please enable JavaScript in your browser to complete this form.